In the world of retail, this place stands out above all the rest! Why? Because of the genuine, kind, professional, authentic care and concern for their customers! I have never bought a bed from anywhere else and I don't intend to start now. Bill and Jim are as sweet as they come and most importantly, complete experts in their field! They will guide you and educate you as to which bed is right for you, on every level! They continue to conduct their business and customer service with a standard of excellence that is exceptional and outstanding!!! I say bravo to Bed Quarters, standing ovation! They completely go that extra mile (or two) to ensure your happiness with your purchase! Trust me, you will NOT be disappointed shopping here. On the contrary, you'll be so grateful that you did!! ~ Yelp Review 08/2015
Dale C. ~ Rego Park, NY
Not only do you never have to worry if you are getting a top brand at a great price because you are but instead of getting a pushy salesman who wants to rush you so he can move on to his next customer so he can get a bigger paycheck, here you deal with a owner directly who lets you take your time and most of all wants you to be happy. the service is fantastic. my mattress turned out to be too firm but i was able to exchange it. here you can buy with confidence. its worth the trip as i come from queens and this is my second purchase. they really care about their customers and it shows. i would highly recommend Bed Quarters to anyone looking for a new mattress & once you become a customer, you will never go anywhere else again and you will be recommending Bed Quarters to your friends and family as well. ~ Yelp Review 07/2015
Robert K. ~ Bayside, NY
I'm big on customer service and I must say Bed Quarters has me as a satisfied customer. Usually after you order something, the customer service stops. Not with these guys.... The sales mgr, Peter at the Commack store, is very patient (I went back three times before I ordered my mattress and box spring) The delivery process was very smooth and the two delivery guys were very friendly with pleasant attitudes and they set up my bed very efficiently; they didn't seem like they were trying to rush out.. What a concept, huh?? I ordered my bed from the Commack store but prior to delivery, I called the Mineola store and spoke to one of the owners who addressed my questions very patiently, and then I stopped in to the Mineola store one day and met the other owner who was also very friendly and helpful. I would definitely recommend Bed Quarters to anyone who is considering buying a mattress. ~ Yelp Review 03/2010
Meadow Girl A. ~ Fresh Meadows, NY
Need a new mattress? Avoid the larger retail stores and come check out Bed Quarters which is family run by two brothers, Bill and Jim. These guys are passionate about what they sell, and will keep your decision-making process simple. First and foremost, they only sell reputable brands (Sealy's, Stearn & Foster, King Koil, Tempurpedic, etc.) at fairly competitive prices, so that you won't leave feeling like you purchased a cheap, low-quality mattress that will only last a couple years. They will educate you on the different types of mattresses, have you lay down on different levels of firmness, and educate you on the materials (coils, cushioning, memory foam, build quality, etc.). I'm very analytical when it comes to purchasing things, and they made my decision so easy, that it only took me a day to think about which one I wanted. For me, that's unheard of!! I hope your mattress shopping was as easy as mine.~ Yelp Review 10/2009
Jason P. ~ Forest Hills, NY
Dear BedQuarters, Thank you for helping Hatzilu Rescue Organization acquire a mattress for a client with down syndrome. Thanks again for your generosity.
Laura Wiesberger, Hatzilu Executive Director
Dear Bill & Jim, Just to say thank you for the extension of kindness and courtesy you have given to me in regards to my bed. Thanks for working with my mom and I and the professional kind manner you both gave to the purchase and delivery. - 2015
Thank you for addressing our problem with the defective box spring so promptly. The new one makes sleeping a pleasure. No noise. - 2002
Mr. & Mrs. Joha Macklin
To Jim Canell, Last Saturday morning me and my boy friend came into BedQuarters inquiring about a Bed frame and you offered me two boxsprings from your warehouse. I just wanted to say thank you again for your accommodation and kindness. God bless you and your heart for being so wonderful to us. thank you
Marilyn Baker ~ 2009
Dear Jim, Just thanking you is not enough to express how grateful I am for your help these past two years. I've had a unique problem and you were always professional and kind trying to help me resolve the issue at hand and I truly appreciate it.
Virginia Vega ~ 2013
Dear Bill & Jim, Thank you for your incredible generosity! Lucas loves the bed, it's made life so much easier and much more comfortable. We all send our upmost gratitude.
Dear Bill, Jim and all of he Canell family and BedQuarters, It was so kind of you to give us the click clack couch- the kids LOVE it. I can't tell you how much we appreciate it. Please come by and visit us so we can thank you in person.
Joanne ~ 2015
Dear Billy, The new mattress is just great. I have enjoyed two nights of very little back pain because of it. Many thanks for your kind help. Happy Holidays.
Earl Higgins - Dec. 13th, 2015
Dear Jim, Thank you for your kind donation to the Williston Park Fire Department. Please rest assured that your donation will be put to good use. We are using the donated mattresses in training exercise where firefighters have a floor collapse underneath them while in full SCBA. The mattresses will certainly ease their fall. Your outstanding service to our community has not gone unnoticed. Thank you for everything you do.
George A. Jaronczyk Jr. Chief of Department ~ 2015
Dear Bill, We have received the mattresses and are extremely grateful you were able to give them to us at no cost, and deliver them. Time is money and I know you and your staff must be busy. You saved us a great deal of money (and time) by your generous gesture. Our mattresses are in awful shape! Thank to you our homeless teens will sleep better. From our homes to yours Have A Merry Christmas, and best wishes for a healthy and peaceful New Year! Gratefully
Briana Taylor, Executive Director Mercy Center Ministries ~ 2010
Dear Mr. & Mrs. Canell, Kindly accept this letter as an indication of our appreciation for the generous donation of the futon style sofa. Please know that our Special Education Department will ensure that this equipment is for the use of the high school life skills class. Thanks again.
David Flatley, Superintendent of Schools ~ 2015
Dear BedQuarters, My mattress arrived the other day and I was so impressed by the two gentlemen that delivered it. They were so helpful and professional. Terry at your store was polite and efficient, an extremely competent sales associate. I could hardly wait to try out my new bed that night when it was delivered. I must say I haven't had such a good nights sleep in a long time. it was a true pleasure doing business with you, and I intend to recommend your product and business to all mt friends. Most sincerely yours,
Nancy Evans ~ 2007